A patient undergoing hepatitis C treatment at RSCM contacted Peduli Hati team and data enumeratorfor assistance with ensuring continuous access to their DAA medication. The patient had recently completed the first month of therapy but experienced difficulty obtaining an online appointment for the next follow-up visit and medication pick-up due to full booking slot.
Peduli Hati Bangsa team coordinated with the RSCM team to verify medicine availability and advised thepatient to come on the appropriate date as stated treatment card with a scheduled follow-up date during which the patient successfully obtained the next month’s DAA supply.