Tools have been developed to gather community-led monitoring data on HIV, hepatitis B, and hepatitis C care delivery in public health systems.

Responses to qualitative questions are provided both by service users and facility managers, in order to capture the experiences and insights of those accessing services as well as those providing them.

Peer enumerators have been trained on the administration of the tools and use of data entry software.

Focus group discussions also are conducted when pertinent concerns are shared by service recipients. This allows peer enumerators to better understand the extent of the underlying issues and develop appropriate responses or advocacy strategies.

Quantitative data are collected on a quarterly basis to assess the numbers of people entering care, receiving appropriate care and treatment, and who become lost to follow-up. These data can be used to guide the facilities to reach out to people who are not accessing or not remaining in appropriate care.