The Model
Community-led monitoring (CLM) is an intervention through which communities and service users collect data that can help facility managers and providers improve the quality of services. These data represent locally relevant and actionable evidence of where and how programs can address gaps in care.
CLM provides evidence from the perspective of the very people who should be benefitting from these services and facilities. By sharing these insights in a public forum, CLM helps country health systems to advance towards integrating person-centered approaches to the provision of quality health and support services.
In CLM Asia, people living with HIV, hepatitis B, and hepatitis C, and their peers across different key population communities are those who collect the data. The data collection process also serves as an opportunity to empower service recipients with relevant prevention, diagnosis and treatment related information around the three diseases and associated health policies.